Install the chat on WordPress or Shopify
Updated October 28, 2026
On WordPress and Shopify, the chat installs with the same install code as a website, pasted once into your theme.
- Open App settings > Developers > Domain, apps and pages. In “Domain”, type the domain of your shop or site. On Shopify, the one your customers see: the myshopify.com address does not show the chat.
- Open App settings > Developers > Getting started. In the install step, pick “WordPress” or “Shopify” in “Tool”.
- Copy the install code shown.
HTML
<script> window.zean = { appKey: "app_your_app_key" };</script><script async src="https://your-loader-address/loader.js"></script>WordPress
Paste the code before your theme’s </body> tag, or in a plugin that adds code to the footer of every page. The chat shows at the bottom of each page.
Shopify
- In Shopify, open Online Store > Themes.
- On your theme, open the menu, then “Edit code”.
- Open theme.liquid and paste the code just before the </body> tag.
- Save: the chat shows on every page of the shop. As soon as it shows there, the platform moves to Production by itself.
This code is an example: copy the real one from App settings > Developers > Getting started. It never changes: chat updates arrive without touching it. The details: Documentation > WordPress and Shopify.
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