On Android, iPhone and web

The support chat built for Africa, in your pocket.

Your Contacts write from your website or your app. You reply from your phone. Simple, affordable, fast even on 3G.

Free to start · No credit card · Pay by Mobile Money

  • Multilingual
  • Mobile & web SDKs available
  • Pay by Mobile Money
  • Your messages stay private

Ready in three steps

A few minutes from sign-up to your first message.

  1. 01

    Create your Company

    Sign up for free and give your Company a name.

  2. 02

    Add the chat to your website

    Paste a short code, once. The chat appears right away.

  3. 03

    Reply to your Contacts

    Messages land in Zean. Reply alone or as a team.

Everything to reply fast, as a team

What a team needs every day. Nothing complicated to set up.

  • Shared inbox

    The whole team sees every conversation. Assign it to the right Member, in one click.

  • Internal notes

    Write to the team inside the conversation. The Contact never sees them.

  • Saved replies

    Insert a ready answer in one click, right from the reply box.

  • Tags

    Sort conversations to find them again.

  • Several Apps, one team

    Website, mobile app, second shop: each App has its inbox, the team sees everything.

  • Hours, welcome and away

    The chat greets your Contacts and tells them when you are closed.

  • Email to Contacts who left

    Gone before your reply? They get it by email.

  • Stats

    Cases, first response time and team activity.

Built here, for the networks here

Your Contacts write from a phone, sometimes on 3G at the market. Zean is designed for that.

  • No message lost

    Connection dropped? The message waits for the network and sends itself as soon as it is back.

  • Lighter photos

    Every photo is made lighter before sending. It goes fast, even on 3G, and uses little data.

  • On every phone

    From a basic Android to the latest iPhone, the chat opens right away. Your Contacts install nothing.

  • Backed up every night

    Every night, a copy of all your conversations is stored safely. Your history stays protected.

A shopkeeper replies to a message on her phone, behind the counter of her shop.
At the counter, on the road, at the market: the inbox follows the team.
A photo sent during a network drop leaves as soon as the drop ends.
Hello, my parcel arrived damaged.
Damaged cardboard parcel on a counterHere is the photo.
3.8 MB → 240 KBWaiting for the network…

Your colour, your logo, updated live.

Pick a colour, a theme and a language: the chat on your website and in your app updates at once, nothing to reinstall.

Colour
Theme
Chat language

Your inbox, in your pocket

The Zean app for your Members, on Android and iPhone. Every message finds you, wherever you are.

Download on the App StoreGet it on Google Play
Tuesday 14 October10:51
ZeannowAwa NdiayeHello, my order has not arrived
Zean2 min agoMoussa TraoréWill the courier come before 4 pm?

Frequently asked questions

All questions

Zean

Your Contacts are writing to you. Reply to them here.

Create your Company, add the chat to your website or your app, and start replying today.

Get started free

Free to start · No credit card · Pay by Mobile Money