Comparison
Zean vs tawk.to
tawk.to is a free chat, with paid add-ons in dollars to remove its branding or add AI. Zean offers clear Plans in your currency, payable by Mobile Money.
In short
Clear Plans in your currency, messages marked as read, and a React Native SDK.
tawk.toA free chat with unlimited agents, paid add-ons per site in dollars, and no mobile SDK.
Zean and tawk.to side by side
| Feature | Zean | tawk.to |
|---|---|---|
| Price and payment | ||
| Pay by Mobile Money | ||
| Prices in FCFA and your currency | No, in dollars | |
| Billing model | Prepaid Wallet, no subscription | Free, paid add-ons per site |
| Free Plan | Yes, 2 members and 1 App | Yes, unlimited agents |
| AI replies on the free Plan | Yes, 100 a month, then AI packs in your currency | A limited free tier, then from $29 a month |
| Lowest paid price | $21 a month, 5 members | Remove branding: $29 a month |
| Inbox | ||
| Shared inbox | ||
| Internal notes | ||
| Saved replies | ||
| AI rewrite with tone | Yes, on every Plan, one Tone per App | Yes, for AI Assist credits |
| Tags | ||
| Business hours | ||
| Messages marked as read | ||
| Browser notifications | ||
| Dashboard in French and English | ||
| For developers | ||
| Verified Contacts | ||
| Webhooks | Yes, signed | Yes, signed |
| Webhook testing on your computer, with your server’s reply | Yes, on your computer with a CLI, and the last 50 deliveries | |
| Mobile SDK | React Native | No, a chat link in a WebView |
| Scope | ||
| Knowledge base | Private AI knowledge, no public help center | Yes, free |
| Mobile app for the team | ||
Comparison based on tawk.to's public information as of October 28, 2026. Plans change: check them on the tawk.to website. tawk.to is a trademark of its owner. Zean is not affiliated with tawk.to.
Sources
- tawk.to/pricing/
- tawk.to/faqs/
- help.tawk.to/article/how-do-i-change-my-payment-method
- tawk.to/add-ons/
- developer.tawk.to/webhooks/
- community.tawk.to/t/feature-to-see-if-customer-has-read-agents-message-or-not/151
- help.tawk.to/article/how-to-add-the-tawkto-widget-to-your-mobile-application
- tawk.to/mobile-apps/
- help.tawk.to/article/using-ai-base-commands
- help.tawk.to/article/creating-and-managing-webhooks
Why teams move from tawk.to to Zean
Pay in your currency, by Mobile Money
Recharge your Wallet by Mobile Money, in your currency. No card needed, nothing charged automatically.
Ready in minutes
One code snippet, one inbox per App. Your team knows how to use it on day one.
Built for Africa
French and English interface, prices that fit small businesses, and a team that replies in your time zone.
Try Zean instead of tawk.to
Get started in two minutes. The Starter Plan is free, no card needed.