Comparison
Zean vs Crisp
Crisp is a full customer messaging suite, billed in dollars per workspace. Zean focuses on the chat on your website, with prices in your currency and payment by Mobile Money.
In short
A chat for your website, one inbox per App, and Plans you can pay by Mobile Money, in your currency.
CrispA messaging suite with a knowledge base and mobile SDKs, billed per workspace in dollars, by card or PayPal.
Zean and Crisp side by side
| Feature | Zean | Crisp |
|---|---|---|
| Price and payment | ||
| Pay by Mobile Money | ||
| Prices in FCFA and your currency | No, in dollars | |
| Billing model | Prepaid Wallet, no subscription | Subscription per workspace |
| Free Plan | Yes, 2 members and 1 App | Yes, 2 seats and limited features |
| AI replies on the free Plan | Yes, 100 a month, then AI packs in your currency | No, AI credits from $45 a month |
| Lowest paid price | $21 a month, 5 members | $45 a month, 4 seats |
| Inbox | ||
| Shared inbox | ||
| Internal notes | Paid Plans | |
| Saved replies | Paid Plans | |
| AI rewrite with tone | Yes, on every Plan, one Tone per App | Essentials and Plus Plans |
| Tags | ||
| Business hours | ||
| Messages marked as read | ||
| Browser notifications | ||
| Dashboard in French and English | ||
| For developers | ||
| Verified Contacts | Paid Plans | |
| Webhooks | Yes, signed | Yes, unsigned |
| Webhook testing on your computer, with your server’s reply | Yes, on your computer with a CLI, and the last 50 deliveries | No, only the last call’s status |
| Mobile SDK | React Native | iOS, Android, React Native |
| Scope | ||
| Knowledge base | Private AI knowledge, no public help center | Essentials and Plus Plans |
| Mobile app for the team | ||
Comparison based on Crisp's public information as of October 28, 2026. Plans change: check them on the Crisp website. Crisp is a trademark of its owner. Zean is not affiliated with Crisp.
Sources
- crisp.chat/en/pricing/
- help.crisp.chat/en/article/getting-started-with-the-free-plan-1rjhsh5/
- help.crisp.chat/en/article/what-are-the-payment-methods-supported-by-crisp-5xp0ou/
- docs.crisp.chat/guides/chatbox-sdks/web-sdk/identity-verification/
- docs.crisp.chat/guides/web-hooks/website-hooks/
- docs.crisp.chat/guides/chatbox-sdks/
- crisp.chat/en/apps/
- help.crisp.chat/en/article/getting-started-with-crisp-for-customer-support-1ts8txn/
Why teams move from Crisp to Zean
Pay in your currency, by Mobile Money
Recharge your Wallet by Mobile Money, in your currency. No card needed, nothing charged automatically.
Ready in minutes
One code snippet, one inbox per App. Your team knows how to use it on day one.
Built for Africa
French and English interface, prices that fit small businesses, and a team that replies in your time zone.
Try Zean instead of Crisp
Get started in two minutes. The Starter Plan is free, no card needed.