Install
Install on WordPress or Shopify
Paste the Install code into your WordPress or Shopify theme.
Updated October 25, 2026
The samples show app_your_app_key. Open this guide from App settings > Developers > Getting started to see your App’s key in them.
When AI replies are enabled for the App, the chat identifies AI answers and offers “Talk to a Member”. No extra SDK option or AI secret is required. Provider keys stay on the server.
On WordPress and Shopify, the chat installs with the same Install code as a website, pasted once into your theme.
1. Set your Domain
- Open App settings > Developers > Domain, apps and pages.
- In “Domain”, type the domain of your site or shop, then save.
- On Shopify, type the domain your customers see: the myshopify.com address does not show the chat.
2. Copy the code
<script> window.zean = { appKey: "app_your_app_key" };</script><script async src="https://widget.zean.chat/loader.js"></script>WordPress
Paste the code just before your theme’s </body> tag, or in a plugin that adds code to the footer of every page. The chat shows at the bottom of each page.
Shopify
- In Shopify, open Online Store > Themes.
- On your theme, open the menu, then “Edit code”.
- Open theme.liquid and paste the code just before the
</body>tag. - Save: the chat shows on every page of the shop.
The code never changes: chat updates arrive without touching it. To control it from your pages, see Install on a website.
Next
- Identify signed-in people.
- Send attributes about the Contact.
- Pick the language of the chat.