Write to the Zean team

In the Inbox, the conversation “The Zean team” is your direct line to us. It is the same in all your companies: you find it in “All Apps”, or in your App’s Inbox when you have only one.

You also find it in the chat on the Zean site while you are signed in there. What you wrote there before signing in joins it. If you wrote to us without signing in and left your account’s email, those messages join it too, with no code: when you sign up, or as soon as you open this conversation.

The first time you open it, the team writes you a few messages: a link to the Getting started guide to put the chat to work, a few good practices, and where to find help.

Write to us

1. Open the conversation “The Zean team”.
2. Write your message. You can add emoji and files.
3. Choose “Send”. The team sees the company you write from and your role, to help you better.

When we answer, you are told as for a Contact’s message: notification, sound and unread count. A reply you have not read after an hour is also sent to you by email.

This conversation has no Internal notes, Saved replies or tags: it is for talking with us.