Remove a member

Open Company settings > Members. On the member’s row, open the three-dot menu, “Actions for Awa” for example, choose “Remove from the company”, then confirm.

What happens

• The member loses access to the company and every App of the company.
• Their assigned conversations, open or resolved, become unassigned.
• Their messages and internal notes stay in the conversations, marked “Former Member”.
• Their place in your Plan is freed.
• Their other companies do not change. If they have none left, they see “You no longer have access to any company” when they sign in.

You can invite them again later.

To cut access without losing their Role or conversations, suspend the member instead of removing them. A suspended member is removed the same way, from their row marked “Suspended”.

The Owner cannot be removed, and nobody can remove themselves. Removing a member is for Admins and the Owner only.